Returns & Exchanges

At Habitat for Humanity Greater Vancouver ReStores, your purchases support local affordable housing initiatives, and while all sales are generally final, we offer limited returns on select items to ensure your satisfaction. Items eligible for return must be in their original condition and accompanied by a valid receipt within 7 days of purchase.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is eligible for return by checking that it is in its original, uninstalled condition and was purchased within the last 7 days.

• 2.
  Locate Your Receipt

  Gather your original printed or digital receipt, as proof of purchase is mandatory for all processing at our ReStore locations.

• 3.
  Visit the ReStore

  Bring the item back to the specific Greater Vancouver ReStore location where the original transaction took place.

• 4.
  Receive Store Credit

  Once approved by our team, you will be issued a store credit or exchange to be used toward your next home improvement treasure.